About our reviews
Errors, corrections and updates
If we have reviewed your pub and have spotted a factual error in your review, or things about your pub have changed, please use this form or email the editor at: editor@fancyapint.com.
Our responsibilities
First and foremost we have a responsibility to publish reviews that are honest, accurate and legal - reviews our users know they can trust. Fancyapint? users depend on us to give them the best possible information so that they can have a great time when they go to the pub. Indeed, we have many emails from them telling us we do get this right. However, we are human and sometimes we get things wrong, if that's the case get in touch with us and let us know.
Our second responsibility is to you, to ensure that what we say about your pub is fair and, as far as humanly possible, true.
Review criteria - how we go about reviewing pubs
It's important to know how we review pubs so you can understand why we said what we did about your pub. Our team of reviewers has made thousands and thousands of pub visits over the years and we've got a good idea about what makes a pub work - and from the emails we get it seems our users agree with us. All our reviewers understand our review criteria and new reviewers don't get published on Fancyapint.com until we're sure that they do. To ensure that we get the right balance anyone can contact the person who wrote a review directly, by email, simply by clicking on the reviewer's icon in the review.
It's also important to know that at Fancyapint? we don't have an agenda beyond helping people have the best pub experience they can. We're all lifelong fans of that great British institution and cornerstone of UK society, the British pub and we want pubs to continue and thrive in the 21st century. We share that enthusiasm with people all over the world - more than a quarter of the people who visit Fancyapint.com are not based in the UK.
Not that we don't think things can't be better, that's why we have our rating system and top pub awards. We want to recognise and reward those pubs that go that extra mile, putting in a special effort to make the pub-going experience such a joy for us. And those we feel haven't done so well, we want them to improve - it can only be good for business after all.
You can see our published review criteria in our rating section.
Your views on our reviews
Generally, landlords and managers have one of two reactions to our reviews of their pubs: pleased and disappointed.
Pleased
Well done. You may want to thank us, but it is your hard work that has earned your good review. In any case, we don’t accept payment for reviews and we won’t be bought a beer - we want to be completely impartial.
Disappointed
Given all the hard work that you as a landlord put into your pub, you may not be completely happy with our review. We have a few things to say that should help you and your customers and makes everyone feel better!
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About your "pint" rating
- Any pub with three or more pints is a good one. We rate pubs from zero to five pints; three pints and above are in the top half. And there are plenty of times when a two pint rated pub or even a one pint pub is fine for certain occasions or for a quick pint.
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It’s free advice you can use
- Our pub reviews are free advice you can use. Paying attention to the comments our reviewers make can pay dividends - improving your pub can bring in more custom. Pubs can often move up one or two pints in our ratings if some basics are fixed. Sometimes a poor review is a result of a poor experience, although we know this can be caused by factors beyond a manager's control.
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Make the internet work for you
- Whatever we say about your pub, you can tell it your way with your own website. As 100’s of people will look at your Fancyapint? review every month, by linking your own website to ours, you offer users more information about your pub.
You won’t influence our reviewers that way, but your Fancyapint.com review will be updated more frequently and people can make up their own minds. The combination of our review, your information and more frequent updates will result in more visitors through your door and we’ll send you traffic reports to prove it.
Call for a free, no obligation consultation on what we offer on 0870 760 5670
or email us on sales@fancyapint.com